The Handoff Problem: Where AI Stops and Human Research Starts in Retail

The research team of a Fortune 500 skincare brand tested the same question two ways. First, a panel of synthetic respondents answered what could be im

The research team of a Fortune 500 skincare brand tested the same question two ways. First, a panel of synthetic respondents answered what could be improved about facial masks. The list was detailed, including new ingredients, packaging changes, and alternative application methods. Then the team asked real consumers, and most of them had no comments […]