Retail doesn’t get a slow season anymore. E-commerce keeps compressing the calendar, driving nonstop demand across channels, and the pressure to keep
Retail doesn’t get a slow season anymore. E-commerce keeps compressing the calendar, driving nonstop demand across channels, and the pressure to keep up is relentless. In response, retailers are turning to artificial intelligence. Gartner found that 91 percent of service leaders are under pressure to implement it to improve both efficiency and customer satisfaction. However, […]
