The top reason technology fails in retail has nothing to do with the technology. Retailers are deploying increasingly sophisticated artificial intelli
The top reason technology fails in retail has nothing to do with the technology. Retailers are deploying increasingly sophisticated artificial intelligence, robotics, and analytics platforms, yet nearly 90 percent of AI-powered technology transformations in grocery have not reached scale. These tools stall because the operating model fails to absorb them. In effect, retailers are buying […]
