Artificial intelligence in retail, especially agentic AI, first seemed to promise a leap forward in customer experience. In 2026, though, AI is likely
Artificial intelligence in retail, especially agentic AI, first seemed to promise a leap forward in customer experience. In 2026, though, AI is likely to have the most influence on customer behavior. We’re already seeing behavior shift in ways that are pushing retailers to rethink their discovery, partnership, and channel strategies. In this article, we’ll look […]
