How Retailers Can Protect Voice Channel From AI Impersonation Scams

Scam robocalls continue to generate the largest volume of consumer complaints received by the Federal Communications Commission (FCC). Recent data sho

Scam robocalls continue to generate the largest volume of consumer complaints received by the Federal Communications Commission (FCC). Recent data show that scam and telemarketing calls increased by 15.6 percent in 2025 compared to the prior year, adding roughly 420 million additional scam calls each month. For retail and e-commerce companies, the implications are real […]