Artificial intelligence promised to kill gut decisions in retail. Instead, it made guessing more expensive. Retailers have added more AI tools, more d
Artificial intelligence promised to kill gut decisions in retail. Instead, it made guessing more expensive. Retailers have added more AI tools, more dashboards, more predictive models — all of which have created more noise. And it’s left retailers more uncertain about their decisions and further from their customers than ever before. The problem with retail’s […]