Retail’s AI Isn’t Failing Because it’s Too Slow. It’s Failing Because it’s Not Listening

Artificial intelligence promised to kill gut decisions in retail. Instead, it made guessing more expensive. Retailers have added more AI tools, more d

Artificial intelligence promised to kill gut decisions in retail. Instead, it made guessing more expensive. Retailers have added more AI tools, more dashboards, more predictive models — all of which have created more noise. And it’s left retailers more uncertain about their decisions and further from their customers than ever before. The problem with retail’s […]