2026 Predictions: AI Won’t (Fully) Replace Shopping, But it Will Rewrite Who Wins in Retail

If 2025 was the year retailers experimented with artificial intelligence, 2026 will be the year the industry is forced to confront a harder truth: AI

If 2025 was the year retailers experimented with artificial intelligence, 2026 will be the year the industry is forced to confront a harder truth: AI will absolutely reshuffle the power dynamics across discovery, media and onsite experience. And most retailers aren’t ready. The industry is fascinated with the idea of end-to-end AI shopping agents making […]