Retail workers have a wave of relief coming. Companies are recruiting tech solutions powered by artificial intelligence training agents (agentic AI) t
Retail workers have a wave of relief coming. Companies are recruiting tech solutions powered by artificial intelligence training agents (agentic AI) that are helping to relieve pressure for frontline staff by better preparing them for high-stress situations — e.g., demanding customers or difficult team dynamics — through immersive, simulated role-play training. With this relief comes […]